The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was immaculate, providing a perfect environment for relaxation. The luxurious towels and mini fridge were nice touches.” view full review
Delicious Breakfast!
“Breakfast offered a great variety, with fresh and tasty options, making for a good start to the day.” view full review
Modern Comfort!
“The hotel features an ultra-modern design that created a spacious and comfortable atmosphere for our stay.” view full review
Thoughtful Surprises!
“We were touched by the thoughtful birthday decorations and complimentary Prosecco provided to celebrate my partner's special day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Location
Potteries Way, Hanley,
Stoke-on-Trent,
United Kingdom,
ST1 4FE,
Staffordshire
Map view
Potteries Way, Hanley,
Stoke-on-Trent,
United Kingdom,
ST1 4FE,
Staffordshire
City landmarks
Park
Waterworld
1.6
km
Museum
Etruria Industrial Museum
1.0
km
The Dudson Centre Hope Street
Dudson Museum
1.1
km
Shopping Area
intu Potteries
690 m
Park
Hanley Park
670 m
Trinity Street
Telephone Buildings
610 m
Northwood Stadium Keelings Road Northwood
Northwood Stadium
1.5
km
Albion Square
Hanley Town Hall
620 m
Casino
Grosvenor Casino Stoke
730 m
Casino
Genting Club
960 m
Tontine Street
Old Meat Market
660 m
Mall
Potteries Shopping Centre
690 m
Gallery
Emma Bridgewater Factory
1.2
km
Park
Etruria Park
1.1
km
Stoke-on-Trent ST1 5SD
Stoke-on-Trent Garden Festival
1.4
km
Museum
The Spode Museum Trust Heritage Centre
1.9
km
Church
Minster Church of Saint Peter-Ad-Vincula
1.9
km
Art object
Statue of Josiah Wedgwood
1.5
km
Shopping Area
Festival Retail Park
1.3
km
267 Hartshill Rd
Hartshill Park
1.8
km
Ski Area
Stoke Ski Centre
1.8
km
Caldon Canal
2.1
km
Trent and Mersey Canal
2.0
km
Victoria Road
Gala Bingo Fenton
1.7
km
To the north of Stoke-on-Trent
Talke Pits
Parrots Drumble
2.1
km
Queen's Road Hartshill
Hartshill Cemetery Chapels
2.2
km
Nearby
Museum
The Potteries Museum and Art Gallery
170 m
Albion Square
War Memorial
570 m
Event hall
Mitchell Arts Centre Auditorium
180 m
51-53 Piccadilly
Trail and Error
370 m
Restaurants
Jaflong Curry
280 m
63 Lichfield Street
The Quarter Cafe
350 m
65 Piccadilly
The Slamwich Club
370 m
No.63 Piccadilly
Roberto's Pizza House
450 m
25 Pall Mall
Zest Cafe Bistro
440 m
50 Piccadilly Hanley
Klay Pizzeria & Bar
440 m
52 Piccadilly
La Bella Napoli
450 m
46/48 Piccadilly Front of the Regent Theatre
The Exchange Bar and Kitchen
530 m
The OId Telephone Exchange Marsh Street South Trinity Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.0
Location
8.0
Service
8.0
Dining
6.3
Guest reviews
7.4/10
based on 3 reviews
8.4
8.4/10 based on 2982 reviews
Dominic
United Kingdom,
September
2023
7.8/10
The hotel was spotless, and the bed was incredibly comfortable. The rooms were spacious, beautiful, and more than comfortable, though charging extra for parking was a slight downside. The service was exceptional with very friendly and helpful staff, even if there were minor issues with breakfast. The location was prime for various activities, but the dining choices were a bit limited for the price. Overall, a great clean and comfortable stay with friendly staff.
Rooms
9.0
The rooms were immaculate, and the bed was so comfortable.
Service
8.0
The staff was very friendly and helpful.
Location
9.0
The location was prime for a lot of activities and parking convenience.
Dining
6.0
The dining experience was average for the price, with limited choices.
Facilities
7.0
Facilities were great, though a few improvements could be made.
Frederic
United Kingdom,
June
2023
7.0/10
My stay at the hotel was overall pleasant, with clean and spacious rooms but some issues like a blocked drain smell in room 203. The bathroom was decent, though.
Rooms
7.0
The room I stayed in was clean and spacious, having everything I needed. However, room 203 had a noticeable stench of blocked drains, which was quite off-putting.
Service
7.0
The service was thoughtful, but there were some delays such as waiting a while for sheets for the sofa bed, affecting the children's bedtime. The staff always had a smile on their face.
Location
8.0
The hotel's location was convenient for my visits to Alton Towers theme park, Trent ham gardens, and the monkey sanctuary. The parking was excellent and reasonably priced, making arrival hassle-free.
Dining
6.0
The dining experience offered a buffet style with a decent variety of hot and cold dishes. However, there were moments of struggle with demand, needing to wait for replenishment.
Facilities
7.0
The hotel facilities were satisfactory, providing basic amenities for a comfortable stay.
David
United Kingdom,
June
2023
7.6/10
The hotel rooms were amazing, huge, and comfortable with lovely and clean bathrooms, but the lighting could be improved at night. The service was extremely helpful and friendly, making the stay pleasant. The location, despite some rundown areas nearby, offers convenience to shops and restaurants. The dining experience had some issues with the coffee machines but overall was good. The facilities were satisfactory, though improvements could be made.
Rooms
8.0
The rooms were amazing, huge, and comfortable with lovely and clean bathrooms.
Service
9.0
The service was extremely helpful and friendly.
Location
7.0
The location, despite some rundown areas nearby, offers convenience to shops and restaurants.
Dining
7.0
The dining experience had some issues with the coffee machines but was overall good.
Facilities
7.0
The facilities were satisfactory, though improvements could be made.